Innovative News

FREE ONLINE TRAINING – How to Create a Resume

How to create a RESUME Your resume is your number one marketing document when applying for a job. If your resume is poorly presented or badly written, you're likely to have trouble gaining interviews and landing a job.  Innovative Solutions Australia have been helping job seekers gain employment for 10 years and we have developed a [...]


Cold Calling for a JOB (Self Marketing) It is proven again and again that COLD CALLING is the most effective method for gaining employment, however it is also one of the most daunting practices for many.  Innovative Solutions Australia have been helping job seekers gain employment for 10 years and we have developed a short online course which [...]

NOW CLOSED – VACANCY – Employment Program Facilitator

Employment Program Facilitator - ROCKHAMPTON - POSITION NOW CLOSED Innovative Solutions Australia are currently recruiting for a team member to facilitate an Indigenous employment program in Rockhampton QLD. The position is part time for 15 hours per week for a six month contract. Role functions; Facilitate job seeker training. Provide mentoring and coaching for Aboriginal [...]

NOW CLOSED -VACANCY – Employment Program Facilitator

Employment Program Facilitator - MACKAY - POSITION NOW CLOSED Innovative Solutions Australia are currently recruiting for a team member to facilitate an Indigenous employment program in Mackay QLD. The position is part time for 15 hours per week for a six month contract. Role functions; Facilitate job seeker training. Provide mentoring and coaching for Aboriginal [...]

NEW PROGRAM – 15 JOBS at Lakelands, Mandurah, Secret Harbour WA

Innovative Solutions Australia are about to run another Indigenous employment program for Coles. We have 15 jobs at Coles Supermarkets, Liquorland and Coles Express at Lakelands, Mandurah and Secret Harbour in Western Australia. CLICK HERE to find out more

New FIRST STEPS Program – Wollongong NSW

UPDATE : This program is now closed for applications. TAFE NSW are currently recruiting for a Coles Indigenous Employment program which they are running in the Wollongong region. For information or to apply for this program CLICK HERE

We are recruiting a MENTOR for a KALGOORLIE program

Innovative Solutions are looking for an individual or organisation who we can subcontract the Mentoring services to for the upcoming Indigenous Employment Program (First Steps) in Kalgoorlie. CLICK HERE for more information or contact Christine on 0487203953

NEW First Steps Indigenous Employment program now recruiting for KALGOORLIE WA

Innovative Solutions Australia are facilitating another First Steps Indigenous employment program with Coles Supermarkets, Coles Express and Liquorland and we are looking for candidates now. We have at least 12 jobs to fill for these employers at Kalgoorlie, so if you want to find out more and to apply for a position on this program CLICK HERE! We […]

Graduation Gratitude – First Steps Indigenous Employment Programs

I often get asked why we work in the Indigenous employment field. For me, it’s about making a difference and because I genuinely love the people we work with. They are truly grateful for the experience and the opportunities they gain from being part of a First Steps program. Last week, Innovative Solutions Australia’s first Gold Coast program […]

NEW First Steps Indigenous Employment program now recruiting for Pacific Pines QLD

Innovative Solutions Australia are facilitating another First Steps Indigenous employment program with Coles Supermarkets and we are looking for candidates now. We have 12 jobs to fill at the new Pacific Pines store on the Gold Coast, so if you want to find out more and to apply for a position on this program CLICK […]

Persistence, Hard Work and Opportunity Creates Success

One of our First Steps participants from last year made this Facebook post yesterday. She has worked really hard for her success and has focused on her goals. We are immensely proud of her. I remember her graduation speech, where she described how hard it was for her to find a job. She said that employers couldn’t see […]

86.6% Retention Rate

Innovative Solutions continue to gain high retention rates.   CONGRATULATIONS to the Cairns First Steppers who have just completed their first 6 months in employment with Coles Supermarkets. First Steps is an Indigenous employment program that Innovative Solutions Australia run in partnership with Coles. Over the last 6 months, we have seen bravery and some […]

A GREAT News Story

Today we had a GREAT news story from one of our Adelaide participants of a Coles Indigenous Employment program from last year. When we first met Lee, he wasn’t too sure if working in a supermarket was really what he wanted, but he decided to give it a go. When he met his store manager […]

First Steps training

Yesterday I found an old exercise book that was left over from one of our first steps training programs. I have no idea who wrote this and from which First Steps training program it came from. Evidently we were discussing our fears and how they impact on us. Who ever wrote this was very brave […]

MiPotential NSW ACT

Last week I facilitated the 3 day MiPotential Personal Development training program to MIGAS apprentices from NSW and ACT. MiPotential focuses on personal development training, re-energising and refocusing. MiPotential is part of the MIGAS Apprenticeship Development Program and Innovative Solutions are really proud to contribute to this great program. I was very impressed with the calibre of the apprentices […]

Last Years Achievements

Reflections of last years achievements. Yesterday I asked previous program participants from the First Steps program (Indigenous employment programs Innovative Solutions run in partnership with Coles and other Wesfarmer brands) what their greatest achievement was in 2015. I posted this question on our First Steps Facebook page. I was rewarded with some fantastic responses; Restarting […]

MiPotential QLD

Christine has thoroughly enjoyed working with MIGAS apprentices in Brisbane this week. The professionalism and genuine care of the MIGAS team is inspirational. It’s great to partner with authentic organisations who have heart. The apprentices were a lot of fun and hopefully this experience will inspire them to be the best version of themselves. They are […]


Innovative Solutions have been contracted by MIGAS to work with their Apprentices in NSW and QLD. The 3 day workshops have been designed to re-energise and re-motivate their workforce. We will; – Create personal and career goals – Evaluate personal performance – Explore the MIGAS values – Explore personal development concepts – Develop leadership and team contribution skills […]

First Steps Hits the Media

Checkout the brilliant story from the Cairns Post last week! Christine from Innovative Solutions worked on both programs (5 years apart) which placed Vivian and Anastasia. Proud of these beautiful ladies.  

Human Rights Award 2015

Congratulations Coles supermarkets for winning the human rights award 2015. This was due to the dynamic and dedicated team at Coles for the work they do with not only the First Steps program, but all of the other activities they do to create equity for Indigenous Australians.    Attending the Human Rights Award 2015 event last week […]

The First Steps Journey

The Cairns 2015 First Steps team all commenced work yesterday in Coles Supermarkets in Cairns and Mareeba. Last week they made this video about their First Steps journey.  

First Steps Indigenous Employment Program Cairns

CONGRATULATIONS to the Cairns First Steps Indigenous Employment program participants who graduated today and will start their new careers at Coles on Monday. They’ve all worked really hard for this opportunity and deserve all of their successes. It was a pleasure to share their Graduation with family and friends.        

Awesome work Carol

Awesome work Carol!   Well done to our North Perth First Stepper Carol who got great customer feedback while she is still in the training phase! With even the customers endorsing her, I’m pretty confident she’ll get her job offer at Graduation on Friday. Well done Carol    

Indigenous jobs in Coles

Indigenous Jobs In Coles   Coles Supermarkets have 2 new First Steps programs currently recruiting Indigenous candidates who want to work with Coles in Cairns (Qld) and Sydney (NSW). To find out more and to submit your application, check out our CURRENT PROGRAMS page. Good luck!

First Steps Collingwood

Coles Supermarkets are working with the Korin Gamadji Institute & Training Prospects to deliver a First Steps program in Collingwood Vic. Applications are open now, so check out our CURRENT PROGRAMS page to find out more information and submit an application.

Coles Indigenous Employees

A lot can can happenin 13 months CONGRATULATIONS to Hervey Bay First Stepper Kenny. He gained his foot in the door to work with Coles 13 months ago as part of an Innovative Solutions First Steps program. He has since transferred to Coles Warwick and gone from trolley collection to managing the Meat Department. This […]

First Impressions Count

One of the main advantages our First Steppers have is that they make really great FIRST IMPRESSIONS with their new managers. Most of us meet our potential new managers when we go in for a job interview, which is an intimidating process and doesn’t often allow us to put our best foot forward. First Steppers […]

First Steps WA

The First Steps Armadale/Gosnells program is closed for applications. Thank you to everyone who applied. The First Steps North Perth program training will now commence on the 21st of September. We are recruiting now, so don’t miss out. CLICK HERE TO APPLY OR FIND OUT MORE INFORMATION

First Steps Perth

Coles have updated the stores which will be supplying vacancies for the Armadale/Gosnells First Steps program AND we have changed our info session dates. Info sessions will now be held on the 29th and 30th of July. Please contact if you are interested in attending an information session. Get in soon . . . […]

First Steps North Perth

There are now 30 JOBS with Coles available via First Steps programs in WA, with a second program opening up in the North Perth region. First Australians who want to work for Coles in the North Perth or Gosnells/Armadale regions can now apply for a position on upcoming First Steps programs. We are recruiting NOW, so […]

First Steps Armadale WA

First Steps is coming to Armadale WA! First Australians who want to work for Coles in the Armadale/Gosnells regions in WA can now apply for a position on upcoming First Steps program. We are recruiting NOW, so please apply soon so you don’t miss out. This First Steps program includes 3 weeks of training and 6 months […]


WELL DONE to the First Steppers from our Mango Hill Queensland program, who have achieved an impressive 89% retention rate in employment over a 6 month period. These guys have survived the craziness of Christmas and Easter and have proven what great team members they are. We are so blessed to work with such amazing candidates. A MASSIVE […]

Achieving goals

On the  First Steps program, our participants explore all of the things they want to have, do and be; we set goals and start to imagine a different life. Many of our First Steppers want to get their license and own a car. They want these because it means freedom and status. It is hard […]

Innovative Workshops

Innovative Solutions are now offering 4 short courses to motivate and prepare candidates looking to start work; Moving Forward is a 3 day course designed to create; • Motivation • Confidence • Goals • Career Plans • Foundations of Self Development • PositiveAttitudes and Beliefs • Personal Power • Emotional Intelligence • Resiliency   Don’t Sell […]


A business’ greatest asset is their team members who create loyal customers by going above and beyond. I love working with Coles because they enable and encourage their team members to do this. They also recognise the team members who get it right. Congratulations to Elizabeth First Stepper Danika, who was awarded a Caring Passionately award […]

the WOW Factor

In our First Steps training, we talk about creating a WOW factor for customers. How can we over deliver in an unexpected way? Loyal customers are created when they get this sort of service, which could be a simple, thoughtful gesture. Loyal team members are created when the manager/supervisor sees their employee going above and beyond for […]

Another Success Story

Here’s another great newspaper article from SA about one of the First Steps participants who recently graduated. Donald is a really impressive candidate with an immense amount of potential. Candidates like Donald make us look good and open doors for so many other people. CHAMPION!!      

Positive Role Models

One thing we always talk about in our training is the impact our behaviour has on us and our community. We are either making a positive or negative contribution, and it is an unfair but true reality that Indigenous people’s behaviour is often scrutinised more than most. I’m constantly in awe of the way our […]

Goals Goals Goals

Well done to our Townsville First Stepper Brooke who bought a new car today! What an amazing (and life changing) achievement. Even when you LOVE your job, you have days when you literally have to drag your butt into work. There are always certain parts of your job that you really don’t like and you have […]

A Townsville success story

Congrats to our Townsville First Stepper Shane who is now in training to be an Assistant Manager at Coles Express. He has worked really hard to achieve this and we couldn’t be prouder. What an amazing achievement from an amazing young man!      

100 percent retention

Last week, Coles gained another 18 awesome Indigenous team members via a First Steps program which Innovative Solutions facilitated in partnership with Coles and Training Prospects. 18 candidates trained, 18 candidates starting work! 18 new beginnings!     “I absolutely loved my time spent at the course and my trainers have been great help and made […]

Opening doors

Our programs open doors – we create opportunity for people. It is up to them to step through the door and keep moving forward. Hopefully we have given them some tools and support as well, but at the end of the day, the program participants have to do the work that makes the difference. Sometimes the […]

Go Team Elizabeth

Congratulations to the Elizabeth First Steppers who hosted a very successful Meet and Greet on Friday. They met their new managers and showed them how keen and capable they are. This South Australian First Steps program is being delivered by Training Prospects in conjunction with Innovative Solutions   Matt is one of our participants in […]

First Steps program NSW

Applications are now closed for the NSW programs at Northern Beaches and Newcastle. Good luck to all of the applicants who have gained an interview. Did you miss out, but still want to work for Coles? Visit colescareers to apply. If there are no vacancies active in your area, apply via the “Expressions of Interest”

Innovative Solutions team

This weekend Peter and Christine from Innovative Solutions are heading to Elizabeth in SA to work with Training Prospects to deliver the 1st First Steps program for 2015. We have updated some of the training package over the Christmas break, so we are keen to give it a go. Fingers crossed for another successful program!

Imagine-Do-Be Visualisation

Innovative Solutions Australia develop and facilitate employment programs. This visualisation resource is used as part of the Goal Setting module of our training course. We have shared the product so you can use it again and again, to help you keep striving for those career and personal goals.   Do what you want to do […]

First Steps Elizabeth now closed for applications

Did you miss out, but still want to work for Coles? Visit coles careers to apply. If there are no vacancies active in your area, apply via the “Expressions of Interest”


TIPS for FIRST STEPPERS . . . get the edge on your competitors The recruitment process for a First Steps program is pretty full on, so I’ve made a list of hints to help out potential candidates. The thing I want to stress is that we are not always looking for the most “Job Ready” […]

Promotion time

Well done Deb from Team Mandurah . . . already going full time and promoted!  

A new Innovative Solutions

Happy New Year! Innovative Solutions have rebranded and we are revitalised for an AMAZING 2015. We have so much happening this year, we thought it was well and truly time we upgraded our website so we are easier to find and information is more accessible. If there are any updates to the website that you […]

2014 was a huge year

In 2014 we had 91 Indigenous candidates commence on Innovative Solutions programs and we only had 2 people not complete. The other 89 people all gained jobs. That’s nearly a 98% success rate!

Winjan Aboriginal Corp

We were privileged to have the team from the Winjan Aboriginal Corporation dance for us at the First Steps Mandurah graduation in September. They got us all involved, including these two senior managers from Coles. What a brilliant event!  

60 Jobs First Australians

First Australians who want to work for Coles at Northern Beaches (NSW), Newcastle (NSW) and Elizabeth (SA) can now apply for a position on upcoming First Steps programs. There are up to 60 vacancies to be filled. These programs are starting soon, so get moving NOW so you don’t miss out. Each program includes 3 […]

New look Innovative Solutions

It’s a new year and a new look for Innovative Solutions. In 2010, Christine started the business as a sole trader, however the business soon brought in some larger contracts and Innovative Solutions Australia was born. It is well at truly time to upgrade our tired old logo and website.

2014 Wurreker Awards

Coles recently won the Private Sector Employer Award at the 2014 Wurreker Awards for the First Steps program which was delivered by Innovative Solutions and Kaiela Institute in Shepparton Vic. “I write to thank you for your tireless efforts in supporting the First Steps Program in Shepparton for which Coles recently won the Private Sector […]